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Change Management Work
Need
an information management change management work checklist and
practical timesaving suggestions to ensure rapid project delivery?
What is
information management change?
Change
is defined as anything—hardware,
software, system components, services,
documents, or processes—that is deliberately introduced
into the
production environment and which may affect a service
level agreement
(SLA) or otherwise affect the functioning of the environment or one of
its components.
Information management change also involves change to the information
management framework.
What is involved with
changes to information management framework?
Introducing an information management framework or making changes to an
existing framework involves:
- Planning, which is usually accomplished by:
- Completing an information management strategy
study; and
- Formulating an information management plan.
- Establishing a management framework, which might
involve defining, or modifying:
- An enterprise data model;
- Enterprise information architecture;
- Data movement and data mapping best practices;
- Information management security policies and
procedures;
- Metadata management policy and procedures;
- Data quality policy and procedures;
- A project management framework;
- Human resource policies;
- Business intelligence framework;
- Change management process;
- Release management process;
- Data governance standards and best practices; and
- Any related IT policies.
- Mentoring staff to ensure information management
knowledge transfer; and
- Ongoing information management support, oversight and
technical expertise as needed to ensure successful
implementation of the information management discipline.
What is involved with
changes to the production environment?
Changes to the production environment can be initiated by:
- Information management projects; and
- Production change requests.
What is involved with an
information management project?
Information management projects should adhere to an information
management framework that includes the following project phases:
- Business case analysis;
- Project planning;
- Requirements analysis;
- Architecture and design;
- Systems development;
- Quality assurance testing; and
- Transition to production.
What is involved with an
production change requests?
Change requests should adhere to a change
management process which provides
a disciplined process for
introducing changes into the production environment with minimal
disruption to ongoing operations. Changes to the
production environment that are not defined as approved projects,
involve the following process steps:
- Change request management, which accomplishes the
same objectives as project business case analysis, requirements
analysis and project management;
- Develop change, which accomplishes the same
objectives as project architecture and design, systems
development and quality assurance testing; and
- Release management, which accomplishes the same
objectives as project transition to production.
Summary....
Information
management change involves change to the production environment or the
information management framework.
Change management work for the production environment should be based
on an approved project management framework or change management
process defined in the information management framework.
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