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What is Data Quality Management?

Need to manage data quality management and want practical standards and best practices for information management governance and accountability?

The objective of data qualityData Quality Management management is to ensure customer requirements for quality are met in order to:
  • Base decisions on fact;
  • Assist in prioritizing corrective action;
  • Assist in determining the source of quality problems;
  • Affirm or deny that solutions achieve or exceed intended goals; and
  • Provide clarity
Once measurements have been taken, all metrics should be defined in the context of an appropriately approved method for assessing stability of the environment.

All metrics should be reported periodically as established by legal regulations, business rules, or exceptionally when urgent or special causes exist.
Data quality management checklist 

Be sure to address most of the following items while completing this portion of the information management strategy study. This will help formulate requirements for change.

Are metrics that are routinely reported within a organization adequately controlled?
Do methods for controlling metrics include documenting metrics in a repository or lexicon, which includes, a set of agreed upon metric attributes, establishing appropriate segregation of duties, and approval? Are metric attributes documented?
Do data and information quality metrics show whether the information is meeting customer needs as follows:
  • The metric value falls explicitly between the upper and lower control limits specified by the business logic and business rules requirements, design documentation and application architecture or business logic for which the information is being used;
  • The information has supported decision-making over time.  Here the measure may be an indirect indicator, i.e. number of repeat users of a given report; and
  • Data profiling activities have confirmed suitability of the data for future intended uses.
Are data quality attributes documented?

How are samples for measurement selected e.g. data selected for data quality measurement reporting should be prioritized based on both of the following criteria:
  • The cost and/or risk to the enterprise of the particular data’s current quality; and
  • Availability of statistically significant samples.
Are measurements taken using tested and rigorous sampling methodologies in order to accomplish specific objectives set by the business customers of the data or information.

Does the organization plan, acquire, implement, and control data and information for the sake of enabling information value and cost chains to produce the highest quality data at optimal speed and cost?
Quality of data or information may degrade as it is handed from one process to another. Under these circumstances, do data quality metrics enable any information customer to specify quality requirements?

Are requirements for data quality scope and measures methodically captured from IT sponsors and information users.

Is appropriate documentation developed and maintained by the business areas for all processes and procedures?
Is this documentation subject to the appropriate senior management review and approval?
Are accountabilities for each key role involved in data quality management defined and communicated to all stakeholders?
Summary...

Data management is a sub-set of information management that governs organization and control of the structure and design, storage, movement, security and quality of information.

Data quality management standards and best practices are required to ensure rapid project delivery and optimal return on information management investment


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