Healthcare Information System
Accountable
for healthcare information system management and want some practical
suggestions to reduce information management costs?
What are
healthcare services?
Healthcare service providers include:
- Hospitals,
which provide complete medical care including diagnostic services,
surgery and continuous nursing care. Some hospitals specialize in
treatment of the mentally ill, cancer patients, or children and may
accept patients on an inpatient (overnight) or outpatient basis;
- Nursing
and residential care facilities
provide inpatient nursing, rehabilitation, and health-related personal
care to those who need continuous nursing care, but do not require
hospital services;
- Physicians
and surgeons
practice privately or with groups of practitioners who have the same or
different specialties. Many physicians and surgeons prefer to join
group practices because they afford backup coverage, reduce overhead
expenses, and facilitate consultation with peers;
- Dentists
and dental clinics
comprise about 20% of health care establishments and include dentists
who specialize in a single field of dentistry such as endodontic;
- Home
health care services are provided in private homes,
primarily to the elderly, by skilled nursing specialists under
a physician’s supervision;
- Other
health practitioners
include chiropractors, optometrists, podiatrists, occupational and
physical therapists, psychologists, audiologists, speech-language
pathologists, dietitians, and other health practitioners;
- Outpatient
care centers
include kidney dialysis centers, outpatient mental health and substance
abuse centers, health maintenance organization medical centers, and
freestanding ambulatory surgical and emergency centers;
- Other
ambulatory health
care service includes ambulance and helicopter transport services,
blood and organ banks, and other ambulatory health care services, such
as pacemaker monitoring services and smoking cessation programs; and
- Medical
and diagnostic laboratories
provide analytic or diagnostic services to the medical profession or
directly to patients following a physician’s prescription.
What is a healthcare information system?
Healthcare information technology uses a lot of custom off-the-shelf
(COTS) software to help with specific needs e.g.
- Computerized
physician order entry (CPOE) systems manages doctor orders
and instructions for services;
- Patient
billing and accounting
systems are a single system or a set of systems developed to bill for
each healthcare resource utilized for patient care e.g. physician fees,
hospital resources, and medical center supplies;
- Cost
accounting systems track patient costs and cost of
facility operations;
- Enterprise
resource planning
(ERP) systems help providers organize the complexity of having
multiple teams, departments and resources provide comprehensive patient
care. These may include accounting, human resource, benefits,
supply chain management, and purchasing modules;
- Medical
records administration systems keep digital records as
well as help catalogue hard copy records of patient accounts;
- Scheduling,
admit, discharge and transfer (ADT) systems handle patient
registration, admittance, transfers, and discharges;
- Operating
room management information
systems are used by hospitals and surgical centers to schedule
procedures, surgeons and their teams, instruments and other resources
required for procedures, as well as maintain an account of
actual
surgical procedures, complications and outcomes;
- Credentialing
software
is used to track provider certifications and credentials to ensure that
they are valid and licensed to practice in the areas in which they are
assigned;
- Facilities
management systems
are used by large provider institutions to manage plant
assets.
Those with multiple buildings and diverse uses, particularly those with
research and academic arms as well as hospitals and clinics, may also
invest in some sort of space management program software;
- Ancillary and specialty systems include:
- Radiology information systems;
- Lab management;
- MRI imaging systems;
- Cardiology specific systems;
- Pediatric and neo-natal focused applications;
- Emergency department applications;
- Claims management software;
- Bed/asset tracking applications;
- Pharmacy and drug tracking; and
- RFIS systems.
What are
healthcare information system challenges?
These individual systems do not communicate easily—They are developed
to satisfy specific needs.
Much
of the information is in different formats and/or uses different means
of identifying establishments (or organizations) or patients.
There is usually redundant data and it is very difficult to obtain a
consolidated patient view.
Data
warehouse applications are frequently developed to help provide a
consolidated patient profile and to provide support for more efficient
resource management.
Summary…
A healthcare information system is a complex subject involving many
service provider functions.
An
information management strategy and framework, based on industry-wide
best practices, is required to ensure optimal return on information
management investment.
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