Information Management Framework

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Information Management Framework

Need an information management framework to govern accountability for data management, project management and business intelligence?

What is information management?

Information management is a discipline that governs accountability for the structure and design, storage, movement, security, quality, delivery and usage of information required for management and business intelligence purposes.

What is data management?

Data Management is a sub-set of information management that governs organization and control of the structure and design, storage, movement, security and quality of information.

What is information delivery?

Information delivery is a subset of information management that governs processes and accountability for the analysis, design, development and delivery of information management solutions.

What is information usage?

Information usage is a subset of information management that governs the use of information required for management and business intelligence purposes.

What is an information management framework?

An information management framework provides the policy direction, standards and best practices required to ensure that information management meets organizational requirements. It is comprised of:

Information management IT policy, standards and best practices to manage information management;
Data governance standards and best practices;
Project management framework; and
Business intelligence framework.

What is a data management framework?

A data management, or data governance, framework is a set of IT standards and IT best practices that governs organization and control of the structure and design, storage, movement, security and quality of information. The framework should include standards and best practices for:

Structure and design (data model, dimensional model, ERD and data modeling and enterprise data model;

Storage (database software, database management, data warehouse architecture and enterprise information architecture.

Data movement including standards and best practices for extract, transform and load (ETL), reference and master data and data mapping;

Security, including data warehouse security, data security, data security policy, data security standard and information management security;

Metadata management policy which should specify internal requirements for gathering, maintaining and providing metadata; and

Data quality management should specify how data quality metrics will be maintained to meet quality data management objectives.

What is an information delivery framework?

An information delivery framework governs processes and accountability for the analysis, design, development and delivery of information solutions.

It should include a project management framework which addresses project management phases, and human resources policies that specifies roles, responsibilities and accountabilities for IT professionals and IT outsource resources including outsource software development methodologies.

What is an information usage framework?

An information usage framework governs usage of information required for management and business intelligence purposes and this includes:

management information services; and
business intelligence framework which should specify how corporate metrics will be defined for business intelligence purposes and who is responsible for maintaining metric classification

What other processes and methodologies are needed?

Successful information management is also dependent upon:

Change management methodology, which specify the standards and processes and procedures required to manage change in the information management production environment; and

Release management which specifies the release management process required to manage the introduction of new software into production

“Information is a corporate asset that must be managed like any other asset”

Summary...

Information management is a discipline that governs accountability for the structure and design, storage, movement, security, quality, delivery and usage of information required for management and business intelligence purposes.

An information management framework is comprised of information management policies, standards and best practices, a data management framework, a project management framework, an information usage framework, and a change management methodology.

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