Information Management Policy
Need to establish business intelligence information management policy and want some practical timesaving suggestions?
management policy is a discipline that
accountability for the structure and design, storage, movement,
security, quality, delivery and usage of information required for
management and business intelligence purposes.
What governs accountability?
Policies, standards and processes are
used within an organization to
provide information management direction.
information management policy?
usually think of policy statements as something created by the
Fiscal policy comes to mind but there are varieties
of other policies that help dictate how we should operate within a
specific country or state or province.
also have policies, which state how they want to conduct
of companies who have a “30-day no
question return policy". This policy lets customers
know how they can expect to
do business. Now the
important part. Everyone who
involved with the policy also has to know about it.
you call customer service, ask for a refund, and are told, “Sorry, we
don't accept returns”. Well
certainly going to result in a second set of calls to customer service
and is guaranteed to ensure customer dissatisfaction
A good policy needs to spell out certain key things:
lets everyone know what the
date—specifies the date the
lets everyone know who is
expected to follow the policy; (The policy may not apply to everyone in
or context provides more information as to why the policy is needed.
Depending on the organization this could discuss things like “risks
definitions for any terms and concepts found in policy;
standards if any;
- Policy objectives should lists
specific objectives and
expected results. In other words, what
the company hopes to achieve with this policy.
statements in terms of “customer services shall accept all
returns, without question, within thirty days of the original purchase";
should specify the
specific responsibilities of people concerned with the policy;
should specify what will happen in the policy is not followed. This
could spell out disciplinary actions for failure to adhere to the
cycle specifies how frequently the
policy will be reviewed
is important for an
information management strategic plan?
continuity policy specifies how the business will continue
in the event of a disaster. Business continuity is not
to information management however information management is part of the
business continuity policy;
recovery policy specifies the procedures and processes
recover data in the event of a disaster. The disaster might
natural disaster such as a fire or flood or it might be man-made such
as the destruction of all data by a virus;
security Policy specifies
how data and information will be protected from authorized access;
data management policy specifies
internal requirements for gathering, maintaining and providing
quality metrics policy should specify how metrics will be
report information on the quality of data stored within various
metrics management policy specifies how metrics will be
business intelligence purposes and who is possible for maintaining
specifies how database operations will
within the organization and will cover things like: how frequently is
data “backed up”? Is off-site storage utilized?
Where it is
What standards and best practices
should we review?
delivery methodology specifies how business intelligence
be developed, tested and moved into production.
practice defines “industry accepted” methods of completing work in an
effective and efficient manner based on repeatable processes that have
proven themselves over time.
Best practices within a specific
organization frequently define “rules” for working within the
specific environment and technology constraints.
Key data management best practices will include:
Other information management plans should include:
- Data model (structure and design);
- Database management (storage);
- Data movement;
- Data quality; and
- Business intelligence
- Metadata management;
- Master data management;
- Configuration management;
- Change management; and
- Release management
standards, best practices and management plans are required to govern
accountability for information management—It is critical that we assess
the current information management policy during the information
management strategy stage