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Management Information Services
Management Information
Need a
management
information services framework to govern accountability for data
management, project management and business intelligence?
What is
information management?
Information
management is a discipline
that governs
accountability for the structure and design, storage, movement,
security, quality, delivery and usage of information required for
management and business intelligence purposes.
What
is data management?
Data Management is a sub-set
of information management that
governs
organization and control of the structure and design, storage,
movement, security and quality of information.
What
is information delivery?
Information delivery is a subset of information management that governs
processes and accountability for the analysis, design, development and
delivery of information management solutions.
What
is information usage?
Information usage is a subset of information management that governs
the use of information required for management and business
intelligence purposes.
What
is
an information management framework?
An information management framework provides the policy
direction,
standards and best practices required to ensure that information
management meets organizational requirements. It is comprised of:
- IT Policy,
standards
and
best practices to manage
information management;
- Data management (Governance) standards and best
practices;
- Project management framework; and
- Business intelligence framework
What
is a data management framework?
A data management, or data governance, framework is a set of IT
standards and IT best
practices that governs organization and control of the structure and
design, storage, movement, security and quality of information. The
framework should include standards and best practices for:
- Data movement including standards and best
practices for extract, transform and
load (ETL), reference and master data and data mapping;
- Metadata management policy which should
specify internal requirements for gathering,
maintaining and providing metadata; and
What
is an information delivery framework?
An information delivery framework governs processes and
accountability for the analysis, design, development and delivery of
information solutions.
It should include a project management framework which
addresses
project
management phases, and human resources planning policies that
specifies roles, responsibilities and accountabilities for IT
professionals and IT outsource resources including outsource
software development methodologies.
What
is an information usage framework?
An information usage framework governs usage of information required
for management and business intelligence purposes and this includes:
- management information services; and
- business intelligence framework
which should
specify how corporate metrics will be defined for business intelligence
purposes and who is responsible for maintaining metric
classification
What other processes and methodologies are needed?
Successful information management is also dependent upon:
- Change
management process, which should answer
“what is change management” and specify the standards and processes and
procedures required to manage change in the information management
production environment; and
- Release management which specifies the
release management process required to manage the introduction of new
software into production
“Information is a corporate asset that must be managed like any other
asset”
Management information services framework
checklist
Depending
upon the organization, management information services, standards and
best practices will include the following topics:
 Accounting and budgeting;
Accounting management information;
Accounting management information
system;
Asset management information;
Business information;
Business management information system;
Common management information;
Common management information service;
Contact management information;
Contract management information;
Credit management information (CRM);
Customer data warehouse;
Customer experience management;
Customer information management
relationship;
Customer relationship management;
Customer relationship management
information;
Customer relationship management
information system;
Data management information;
Data processing;
Data processing services;
Education management information
system;
Employee management information;
Enterprise resource management (ERM);
Enterprise resource planning system
(ERP);
Financial management information;
Health care management information;
Health management information;
Healthcare information management;
Healthcare information system;
Healthcare management information;
Hospital management information
systems;
Hotel management information;
Human resource management information;
Information architecture;
Information delivery;
Information management data;
Information management design;
Information management software;
Information management systems;
Information systems;
Legacy system;
Management data;
Management information;
Management information system;
Management information system projects;
Management information system software;
Management information systems;
Management information systems for
restaurants;
Management information systems in
hospitals;
Management information systems in
restaurants;
Management information systems
information technology;
Management information systems jobs;
Management information systems
programs;
Management information systems
projects;
Materials management information;
Materials management information
system;
Medical information management;
Order shipping;
Performance management information;
Product information management systems;
Project management information;
Property management information;
Public health management;
Sales data;
Sales force management information;
Sales information systems;
Sales management information;
School management information system;
Supply chain management; and
Supply chain management information.
Summary...
Information management is a discipline
that governs
accountability for the structure and design, storage, movement,
security, quality, delivery and usage of information required for
management and business intelligence purposes.
A management information services framework is comprised of information
management policies, standards and best practices, a data management
framework, a project management framework, an information usage
framework, and a change management methodology.
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